IT Infrastructure Analyst

Location: West Palm Beach, Florida US

Notice

This position is no longer open.

Job Number: 6882

External Description:
Businesses Pratt & Whitney Job ID 01279082 Date posted 01/03/2019 City West Palm Beach State Florida Country United States

Date Posted:
2018-11-26-08:00
Country:
United States of America
Location:
PW109: West Palm Beach 17900 Beeline Highway, West Palm Beach, FL, 33410 USA The sky has no limits.
Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.

At Pratt & Whitney, you will be part of an evolving, globally diverse company that's moving fast to craft the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of the team you'll help answer today's challenges in powered flight while crafting and supporting tomorrow's solutions.

Pratt & Whitney, a recognized leading producer of the world's most powerful jet engines, is looking for dedicated individuals to support our organization. If you aspire to work in a dynamic environment and possess the motivation to convert new ideas into practice, this may be the opportunity you've been looking for.
Inclusion Powers Innovation:
We unlock our employees' full potential through a versatile and engaging culture that values everybody's opinion, driving innovation. The goal of our diversity strategy is to build a workforce and environment where every employee is valued, so innovation and creativity thrive and to ensure that all employees are engaged and empowered.
Have you considered what it may be like to join our team and bring your career to Pratt & Whitney?
Responsibilities:

  • Hands-on management of desktop support activities to include: Imaging, hardware and software troubleshooting, hardware deploying and refresh
  • Maintaining inventory spare parts where needed, and ordering of new workstations and other needed equipment
  • Hands-on printer management to include: Configuring print queues and ports, troubleshooting, and deployment
  • User account creation and password reset
  • First line Help desk support
  • Ensure compliance using security hardening guides and tools (DISA STIGs/SCAP) Additional Opportunities:
  • Installation, configuration, maintenance, and troubleshooting of Windows 2008/2012/2016 servers with a focus on Active Directory, DNS, DHCP, Group Policy and PowerShell scripting.
  • Basic Cisco IP Telephony (CUCM)
  • General Network Administration, configuration, installation and support
  • Experience implementing and maintaining TACLANEs
  • VMware vSphere systems administration and support including ESXi, vCenter Server, and PowerCLI Preferred Qualifications:
  • Bachelor Degree
  • DOD 8570/8140 Certification Requirements oDesired certifications: Security+, A+, Network+, MCSA/E, or equivalent
  • A vendor approved certification from Microsoft (MCSA), VMware (VCP), or Cisco (CCNA)
  • Experience with Microsoft Windows 10, OS imaging, installation, configuring, and support & troubleshooting
  • General networking knowledge, TCP/IP, DHCP, and DN
  • Familiar with Cisco VOIP technology (CUCM) for phone support
  • Familiarity with security hardening guides & tools (DISA STIGs/SCAP)
  • Printer, Video Teleconferencing & general computing peripheral support, setup and troubleshooting
  • Full understanding of MS Office Suite to include: Outlook, PowerPoint, Vision and Lync from an installation, configuration and troubleshooting perspective.
  • Experienced with documenting standard-work and process development, root cause corrective action
  • Willingness to learn new technologies & take on new projects to grow experience
  • Ability to work in a high energy, fast paced environment, able to adapt to changing business needs
  • Highly self-directed and able to learn quickly with a strong ability to drive and deliver results
  • Strong analytical skills, demonstrated organizational and leadership skills, examples of effective teamwork, a track record of consistently meeting deadlines and due dates
Education Requirements:
  • High School Diploma required
  • Associates Degree or Bachelor's Degree preferred
Basic Qualifications:
  • High School Diploma required
  • 3+ years of experience working in a technical environment with validated desktop, server, network, systems administration, troubleshooting, implementation
  • US Citizen (due to program requirements)
Preferred Qualifications:
  • Associates Degree or Bachelor's Degree preferred
  • 5+ years of experience working in a technical environment with validated desktop, server, network, systems administration, troubleshooting, implementation
  • Excellent customer facing skills and strategic analysis skills
  • Possess excellent judgment and professional maturity
  • Willingness to learn new technologies & take on new projects to grow experience
  • Hold and maintain an Active Security Clearance

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Job Number: 01279082

Community / Marketing Title: IT Infrastructure Analyst

Location_formattedLocationLong: West Palm Beach, Florida US