Sr Assistant, HR Operations

Location: Aguadilla, Puerto Rico US


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Job Number: 11485

External Description:
Businesses Pratt & Whitney Job ID 01374957 Date posted 12/10/2019 City Aguadilla State Puerto Rico Country United States

Date Posted:
United States of America
PW222: P&W Puerto Rico, Road 110 North Km28.8, San Antonio Industrial Park, Aguadilla, PR 00603 USA

Pratt & Whitney, a recognized leading producer of the worldâ€s most powerful jet engines, is looking for dedicated individuals to support our organization.

If you aspire to work in a vibrant and challenging environment and possess the motivations to convert new ideas into practice, this may be the opportunity youâ€ve been looking for.

This position is for a senior HR Support assistant who is under direct supervision. Responds to basic to fairly complex email and phone inquiries regarding HR policies. Assists in generating reports on personnel-related data to provide to management for further research. Uses standard procedures to accomplish assigned tasks.

Maintain employee records. Aid with the daily administrative operations of the customerâ€s human resources department and interact with employees, management, and suppliers as necessary.

Key responsibilities include, but are not limited, to:

  • Works under direct supervision to provide assistance in one or more disciplines within HR (e.g. interview arrangements, training coordination, employee onboarding, employee relations support, benefits administration and departmental administrative work, etc.).
  • Responds to basic to fairly complex email and phone inquiries regarding HR policies, personnel procedures, benefits programs, etc.
  • Gathers, verifies and processes personnel related documentation.
  • Maintains personnel records in relevant HR systems.
  • Assists in generating reports on personnel-related data to provide to management for further research.
  • Uses standard procedures to accomplish assigned tasks and goals.
  • Performs more involved tasks. Refers more complex issues to higher level

  • Attend and have participation in group meetings, teleconferences and/or training required.
  • Actively participate in initiatives for continuous improvement using ACE tools and support AS9100 efforts. Obtain ACE Associate certification.
  • Support project management activities.
  • Based on business needs, the incumbent may be required to support other duties/functions within the company.

Do you meet the Basic Qualifications?
  • HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience
  • English fluency (verbal and written)
  • Experience with Microsoft Office applications
  • Good understanding of confidential data management
  • Knowledge of commonly used concepts, practices and procedures in human resources

Preferred Qualifications:
  • Customer Service Orientation: Making customers and their needs a primary focus of oneâ€s actions; developing and sustaining productive customer relationships.
  • Individual Leadership â€" Empowerment: Creates a sense of belonging of work or projects providing clear expectations, control of resources, accountability and consultation; offering support without removing responsibility.
  • Initiative: Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.
  • Interpersonal Skills: Develops and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness.
  • Ethical Practices: Apply to own position and others the pervasive integration of integrity and accountability throughout all organizational and business practices, supported by the following sub-competencies: Role modeling, setting the example, rapport building, trust building, personal, professional and behavioral integrity, and accountability seeking.
  • Teamwork / Collaboration: Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards .

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Job Number: 01374957

Community / Marketing Title: Sr Assistant, HR Operations

Location_formattedLocationLong: Aguadilla, Puerto Rico US